Information We Collect

When you browse our website or make a purchase, we may collect the following information:

• Personal Data: Name, phone number, email address, shipping address
• Payment Information: Processed securely through trusted gateways — we do not store any credit card details
• Technical Data: IP address, device type, operating system, browsing behavior
• Communication: Messages sent through email, WhatsApp, or contact forms

How We Use Your Information

Your information is used exclusively for:

• Processing orders, shipping, and delivery
• Enhancing user experience and improving our products and services
• Sending promotional updates and exclusive offers (only with your prior consent)
• Responding to inquiries or customer support requests
• Ensuring secure payment transactions and preventing fraudulent activity

Data Security

We use advanced security systems and SSL encryption to protect your data from unauthorized access or misuse.
No sensitive payment information is stored on our servers.

Soleil UAE adheres to both local and international data protection standards in accordance with UAE laws.

 Sharing Your Information

Your information may be shared only with:

• Shipping partners to deliver your orders
• Secure payment gateway providers to process transactions
• Legal authorities if required for compliance with UAE regulations

We guarantee that we do not sell, trade, or share your data for marketing purposes with any external parties.

Promotional & Marketing Messages

We may send emails or WhatsApp messages with special offers or updates on new collections.
You can unsubscribe from these messages at any time by clicking “Unsubscribe” or contacting us directly.

Cookies Policy

Our website uses cookies to improve your browsing experience, including:

• Remembering language preferences
• Saving items in your shopping cart
• Analyzing performance to optimize content

You may disable cookies through your browser settings, although some features may be affected.

Data Retention

We retain your information only for as long as necessary to:

• Complete order fulfillment
• Provide customer support
• Comply with legal obligations

After that, your data is securely deleted or anonymized.

Your Rights

As a Soleil UAE customer, you have the right to:

• Request a copy of your stored data
• Request correction of inaccurate information
• Request permanent deletion of your data

These requests can be submitted through our official email in the Contact section.

Legal Compliance

Soleil UAE complies with all data protection and e-commerce laws applicable in the United Arab Emirates, including regulations on personal information and digital transactions.

Updates to This Privacy Policy

We may update this policy as needed to reflect legal or technical developments.
Any updates will be published on this page along with the “Last Updated” date.
Continued use of the website after updates indicates acceptance of the new policy.