Payment & Delivery Information – Soleil UAE
“Because elegance begins with a smooth and secure shopping experience.”
Introduction
At Soleil UAE, your comfort matters in every step of your shopping journey.
We offer multiple secure payment methods and fast delivery across all Emirates and GCC countries to make your experience effortless and refined.
Available Payment Methods
We use encrypted and certified payment gateways to ensure your privacy and data security.
First: Online Payment
- Available through secure gateways supporting Visa / Mastercard / Apple Pay / Tabby / Tamara
- You will receive instant confirmation via email or WhatsApp
- All transactions are protected with SSL Secure Payment
Second: Cash on Delivery (UAE Only)
- Pay in cash when receiving your order from the courier
- Available across all Emirates with a small service fee (AED 10–20)
Third: Bank Transfer
- Available for custom orders or special requests
- After completing your transfer, please send the payment receipt via WhatsApp for confirmation
- Bank details will be shared when selecting this option
Flexible Payment with Tabby & Tamara
We provide convenient installment options through Tabby and Tamara:
- Split your purchase into 4 interest-free payments
- Pay later after receiving your order
- Instant approval directly on the checkout page
A refined shopping experience… with flexible payment options.
Shipping & Delivery Information
🇦🇪 Within the UAE
- Delivery within 1–3 business days from order confirmation
- Free shipping on orders above AED 500
- Custom-tailored orders require 5–10 business days depending on the design
International Shipping
- Available to GCC countries and selected Arab regions
- Standard delivery time: 5–10 business days
- Shipping fees calculated at checkout
- Customs fees or local taxes (if applicable) are the responsibility of the customer
Delivery Timing
- From Saturday to Thursday, 10 AM – 8 PM
- A specific delivery time can be arranged upon request
Order Tracking
Once your order is shipped, you will receive a Tracking Number via email or WhatsApp to follow your shipment until it reaches you.
Important Notes
- Please ensure your address and phone number are accurate to avoid delays
- Soleil UAE is not responsible for delays caused by emergencies or public holidays
- Custom-made orders cannot be canceled once production begins
FAQ – Payment & Delivery
Is online payment safe?
Yes. All payments are SSL encrypted and fully secured.
Can I pay Cash on Delivery?
Yes, COD is available across all Emirates for a small service fee.
Do you offer pay later options?
Yes, you can pay later or in installments through Tabby and Tamara with zero interest.
Is shipping free inside the UAE?
Yes, for orders above AED 500.
Can I track my shipment?
Yes, a tracking number will be sent to you once the order is dispatched.
Are there customs charges for international shipping?
Some countries may charge customs fees, which are the customer’s responsibility.
Have another question?
Our team is here to help with any inquiries regarding payment or delivery.
Contact us via WhatsApp for instant assistance.